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If you serve an international customer base, Tele Direct will likely be able to accommodate your needs.Some of Tele Direct's additional services (which cost extra) are core features included in the base price of the fees other call centers and answering services charge.We asked questions about Tele Direct's pricing model, agents, services offered and its billing processes and policies.
For the most part, Tele Direct is a strong service with flexible pricing that accommodates the needs of virtually any business.
Our customer service experience with Tele Direct was above average.
It is a strong choice for businesses of all sizes, needs and call volumes. It provides shared, semi-dedicated and dedicated agent services.
All agents answer the phones domestically in one of two U. Tele Direct's headquarters are located in Sacramento, California.
However, it is worth noting that those services are based on monthly subscriptions rather than prepaid packages of minutes.
Overall, there were few significant limitations we found with Tele Direct.
We chose Tele Direct as the best overall call center service for small businesses because it is a versatile service that offers a unique and flexible pricing model.
Tele Direct also offers all the core inbound and outbound call center services we looked for.
However, agents are trained to keep after-call work time to a minimum, so it shouldn't significantly impact your usage.
Tele Direct checks all the boxes when it comes to core call center services, as well as some useful additional features.